Privacy Policy - Genius Tech Guru

1. Introduction

At GeniusTechGuru.com, we are firmly committed to protecting and respecting your privacy. Your personal data is handled in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”), as well as other relevant privacy laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and associated services.

By accessing or using GeniusTechGuru.com, you agree to the practices described in this Privacy Policy.

2. Scope and Data Controller

This policy applies to the collection and processing of personal data by GeniusTechGuru.com, acting as the Data Controller. As the Data Controller, GeniusTechGuru.com determines the purposes and means of processing your Personal Data in accordance with applicable law.

This Privacy Policy covers the use of personal data collected through the website and any related services, communications, or interactions you may have with us. Should you have any privacy concerns, you may contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a) Usage Data
Includes details of your visit to the site, such as IP address, browser type, referral sources, pages viewed, and session information. This data helps us improve site functionality and performance.

b) Account Data
Collected when you create or manage an account, including your name, postal address, email address, and phone number.

c) Profile Data
Comprises user-submitted preferences, website behavior, purchase history, feedback, product interests, and survey responses.

d) Communication Data
Includes your communication preferences, support inquiries, email interactions, and any correspondence exchanged with us.

e) Technical Data
Refers to the device and software information used to access the website, such as device type, operating system, browser version, and system configuration.

f) Transaction Data
Encompasses payment-related details (excluding full payment card numbers, which are processed securely by third-party providers), product details, order history, billing and shipping information.

g) Preference Data
Comprises marketing preferences, opt-in or opt-out selections, and selected interests relevant to our products and services.

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

– Performance of a Contract: To fulfill our contractual obligations to provide products or services you request.
– Legitimate Interests: To improve our website, deliver a secure experience, detect fraud, and manage business operations, where such interests are not overridden by your rights.
– Consent: When you have given affirmative consent for receiving marketing communications or processing sensitive personal data.
– Compliance with Legal Obligations: When required by applicable law or regulatory obligations.

5. Your Rights

Under applicable laws, including the GDPR and the CCPA, you may exercise the following rights with regard to your Personal Data:

– Right of Access: Request access to your personal information that we hold.
– Right to Rectification: Request corrections or updates to inaccurate or incomplete data.
– Right to Erasure: Request deletion of personal data, subject to legal obligations.
– Right to Restriction: Request temporary suspension of processing under certain conditions.
– Right to Portability: Obtain a copy of your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw consent where processing is based on your prior permission.
– Right to Non-Discrimination (applicable under CCPA): Exercise any rights without being subject to discriminatory treatment.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We employ robust security measures to protect Personal Data from accidental loss, unauthorized access, disclosure, or alteration. These include:

– Data encryption in transit and at rest.
– Role-based access controls and secure authentication protocols.
– Regular security training for personnel.
– Firewalls, anti-malware systems, and regular security audits.
– Secure backup and recovery processes.

While we use industry-standard safeguards, no internet transmission or electronic storage method is entirely secure; thus, we cannot guarantee absolute security.

7. International Data Transfers

Where your data is transferred outside your jurisdiction, including to countries that may not offer equivalent data protection, such transfers are carried out in compliance with data protection laws. We utilize Standard Contractual Clauses (SCCs) approved by the European Commission and other legally permissible frameworks to safeguard these international transfers.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Retained for up to 12 months for security and analytics.
– Account Data: Maintained for the duration of the user account and up to 6 years post-termination to comply with legal obligations.
– Profile Data: Retained as long as account is active or as needed to provide personalized services.
– Communication Data: Stored for up to 3 years post-final interaction.
– Technical Data: Retained for diagnostic logs up to 12 months.
– Transaction Data: Maintained for 7 years for accounting and legal compliance.
– Preference Data: Stored until you revoke consent or update preferences.

9. Cookie Policy

We use cookies and similar technologies to deliver, customize, and optimize website functionality. Our cookie usage encompasses:

– Essential Cookies: Required for website features and security.
– Functional Cookies: Enable preference settings and enhanced usability.
– Analytics Cookies: Collect anonymized data on traffic and behavior for improvement purposes.
– Performance Cookies: Monitor and enhance performance and load times.

Cookies do not harm your device and are used only for adequately defined purposes.

10. Cookie Management and Legal Compliance

By visiting GeniusTechGuru.com, you are informed about cookie usage and may manage your preferences through our cookie banner and settings interface. Users can also control cookies via browser tools.

Under GDPR and CCPA, you have the option to reject non-essential cookies and can modify or revoke consent at any time.

11. Children’s Privacy

We do not knowingly collect or knowingly solicit personal data from children under the age of 13. If we learn that a child under 13 has submitted personal data without verified parental consent, we will take immediate steps to delete such information. If you believe a child may have submitted personal data, please contact us at [email protected].

12. Policy Updates and Notifications

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Material updates will be communicated through the website or via email where legally required. Continued use of GeniusTechGuru.com following any changes indicates acceptance of the revised terms.

13. Contact Us

If you have questions, require further information, or wish to exercise any data protection rights, please contact us at:

Genius Tech Guru
[email protected]

We are fully committed to processing your personal data responsibly and in accordance with applicable data protection laws. Should you have concerns about your privacy or this policy, please do not hesitate to reach out to our privacy team via the contact information provided above.